Krystleyez

Krystle embraces the power of art as a vehicle for personal and collective transformation. In a world stifled by the illusion of separation, she shares impacting visions of unity. Exploring the luminous landscapes of consciousness, her multidimensional paintings radiate transcendental light with balanced serenity. Pulsing and breathing with life, the etheric geometries which dance off her canvas disintegrate the boundaries between art and audience. Her artwork navigates the way between heart, mind, and the enchanting realms of spirit as cosmic maps into the interconnected nature of existence.

 

SHIPPING INFORMATION

 RETURNS/ EXCHANGES

We offer a 30 day Return // Exchange policy on all products (except non-returnable items listed below), starting on the date the order is delivered to the customer.  At this time we do not offer Returns // Exchanges on yoga mats, due to hygienic reasons. To be eligible for a Return // Exchange the product must be in a new, unused, unwashed condition with original hangtags attached, and the items can not contain laundry/perfume/food smells/odors, or pet hair/other debris. All original tags must be present on return/exchange item(s) and the tags may not be taken off and reattached in any manner. We only Return // Exchange products purchased from Krystleyez.com. To request a return or exchange, contact us.

EXCHANGES

We are happy to exchange your items if they are the wrong size or have a production related defect (this is any defect that would be caused prior to being shipped to and received by the customer – this EXCLUDES postal damages and customer inflicted damages). **Return shipping for exchanges is free for domestic customers ONLY.** International customers are responsible for mailing their exchange/return items back to us, as well as providing postage payment for the reshipping of exchange items.  

RETURNS

Due to the fact that all of our products are MADE TO ORDER, we only accept returns up to $250.

Refunds for returns will only be initiated upon RECEIVING and APPROVING the items being returned. Refunds can only be made for the ORIGINAL AMOUNT to the original card used during time of purchase. All returned funds are non-transferrable.

Please note: All returns are responsible for purchasing their own shipping labels. Repack the item in the original box or similar size packaging and please include a note with full name and order # so we can easily process the exchange.

FOR INTERNATIONAL RETURNS: It is the responsibility of the customer to pay any customs fees, duties or taxes associated with their order. If the customer chooses to reject the packages due to any reason, we are no longer liable to provide credits, refunds or exchanges. Additionally if the package is lost in transit after being rejected by the customer, we are not responsible for refunding or re-manufacturing the order. 

SHIPPING:

In order to bring you the highest quality products and inspiration, we partner with small businesses we trust to offer you professional, archival fine-art prints and sustainably produced products.

Our partners at Vision Lab take great pride in the quality of their goods. To maintain integrity and consistency in our manufacturing processes, they produce everything by-hand and to-order at a facility in Athens, GA. For this reason, please expect approximately 14 business days for your order to be manufactured and processed for shipping. When items are completed and prepared for shipment, you will be emailed with your tracking number to the email you provided during check out.

Please additionally note, yoga mats and art items are always shipped separately from our sewn goods and therefore you will be provided individual tracking numbers for these items. Due to separate shipping needs and made-on-demand environment, you may find that some items in your order ship faster than others. In the case of excessively large orders, shipping costs may exceed our flat rates - in these cases, additional postage may be required by the customer and we will contact you to make you aware if this affects your order. 

Please review our return/exchange policy prior to making any purchases, noting our non-returnables and exchange deadlines/requirements. Additionally, we are not responsible for lost, stolen, or unclaimed packages and is not responsible for the re-production of the content(s) in the lost/stolen/unclaimed package. 

 

DOMESTIC ORDERS

All orders within the continental US are shipped via USPS priority mail with the exception of large stretched canvas pieces which are shipped USPS Standard Post.  Yoga mats are shipped via UPS. Once processed, priority packages will arrive within 1-3 days in the continental US.  Standard mail pieces will arrive within 8 days after being shipped.

 

INTERNATIONAL ORDERS

International orders are shipped via USPS First Class International mail.  Delivery times vary based on country and typically range from 14 - 30 days. Krystleyez is not responsible for any additional shipping fees, taxes / duties that may be assessed by the country to which the item will be shipped. 

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